FAQs

Frequently Asked Questions

Most teams are fully operational within 24 hours. Our onboarding wizard guides you through connecting your existing drawings, setting up your team members, and configuring your material price lists. Our customer success team is also available to provide a live walkthrough if needed.

Yes. Breeze AI supports PDF, DWG, and DXF file imports. You can also import estimates from Excel or CSV files. Our AI will parse your drawings on upload and flag any components it detects automatically.

The Drawing Viewer supports PDF, DWG (AutoCAD), DXF, and PNG/JPEG image files. You can upload single sheets or complete drawing sets and Breeze AI will organize them automatically by discipline.

Yes. Every new account starts with a personalized demo, followed by a 14-day trial with full access to all features so you can see exactly how Breeze AI fits into your workflow. After the trial, your account continues uninterrupted so your team never loses momentum. Request a demo to get started.

All data is encrypted at rest (AES-256) and in transit (TLS 1.2+). We are SOC 2 Type II certified and compliant with GDPR and CCPA. Your project data is never shared with third parties and each client environment is fully isolated.
Phone
(614) 512-1635

(614) 512-1635 Monday – Friday 8:00 AM–6:00 PM EST

Support Hours

5605 Westerville Rd, Suite C Westerville, OH 43081

Help Resources

Documentation

Comprehensive guides covering all Breeze AI features and integrations.

Tutorials

Step-by-step video walkthroughs for common estimating workflows.

Setup Guides

Get your team onboarded quickly with our configuration checklists.

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